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what happened to my order?!


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#1 axis888x

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Posted 14 September 2012 - 01:52 PM

hey guys. i was resisting making a thread for this but all other forms of communication have failed. on july 6th i made an order for a set of coils (x7 variety). since then i have made a few attempts to email serialnine using their contact thing on their site and pming Gseventythree. it is now almost halfway through september and i have not even been contacted.

you guys gonna do something about this or do i have to make a paypal dispute? luckily school has started so i am in no rush for the build, it is still very maddening that the only place that carries coils for this car has no respect for its buyers.

#2 Layzorbeemz

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Posted 14 September 2012 - 02:40 PM

They probably are most active on their Facebook page. I haven't seen any of them post on JZXProject for a while.

They probably don't have coil overs in stock, but I am not certain.

#3 Austin

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Posted 14 September 2012 - 03:11 PM

theres 3.5 years of horrible feedback for serialnine on this forum. why in the fuck would you order from them? also, you waited wayyyy to long to file a dispute. shits not coming back.

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#4 Mo

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Posted 14 September 2012 - 06:51 PM

S9. Simply the best...

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#5 mr2thomas

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Posted 14 September 2012 - 11:29 PM

yea i made a huge order from them like 2 years back. Took close to a year for me to get my coils. Still havent recieved my engine mounts that i ordered. I have store credit from them. I dont know if G remembers...
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#6 Kyle

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Posted 15 September 2012 - 05:14 AM

Fuck Gerard. Fuck serial nine. That's that. He doesn't give a fuck about you, your order, or doing right by shit.

Funny, Robert turnbows x8 came together with s9 shit pretty quick though. So unless you have action to get coverage which will influence more people to get their money took, you are on the back burner
Maybe it's a cultural thing? I mean, we saw the British coming. India, they did not.

#7 lonelywanderer

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Posted 15 September 2012 - 05:42 AM

when i ordered my coils it took a little over months but they got back to my emails within a couple days of them being sent. the s9 stuff came fairly quick, i ended up having to wait longer for the coils to come since they send them straight from stance

#8 Guest_LuxurySlider_*

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Posted 15 September 2012 - 04:34 PM

Ya I've talked to the people @ serial nine a couple months
Ago at the local FD event and he said he was supposed to be
Getting them in stock soon but idk if he has yet. I've heard the shipping
Is horrible. Good luck man.

#9 Jacob

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Posted 15 September 2012 - 11:02 PM

Fuck Gerard. Fuck serial nine. That's that. He doesn't give a fuck about you, your order, or doing right by shit.


FUCK YOU, OPENLY AND HONESTLY. I supported everyone's open critic of Gerard's slacking, but I know Gerard, and I know slander. FUCK YOU. He gives more fucks than your entire shitty genetic variant has ever contributed to this fucking planet. You fucking back down with your slander. I WILL FIND YOU AND FUCK YOU. YOUR MOTHER WON'T EVEN RECOGNIZE YOU.

You fuckers and your slutty expectations. Everyone knows SerialNine is Gerard. And Gerard being one guy. How the fuck do you slander his efforts so hard?

You assholes cuddle Xcessive hard with their full shop with all their powers to produce the gayest parts I've ever seen. Then turn to crucify a one-man-show failing to find a reliable producer of his well thought out research. You people that weren't here for the hay-days of X-chassis love, you fuckers need to just sit back. You really don't hold weight or record so fuck off.

To OP, do what you need to do. You did better by posting. If you can get a hold of him and get a refund, it would be faster than Paypal resolving a dispute.
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#10 bigtoepfer

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Posted 16 September 2012 - 02:02 AM

8 months I waited for Gerard. I messaged him multiple times on here.

Emailed the website. I was given his person Cell # by someone but I didn't use it because I didn't go that far.

BUT I was to the point where I didn't get my stuff and I was gonna get on a plane to Vancouver and pay them a visit. I'm not beyond going to get my money. Or I'd have taken my money out of them/him.

I went and made some noise on the facebook page because alot cocksucks on there. And the one who runs it was like oh maybe you should take that somewhere else or message him. This is not the place for that.....WTF? Its the serialnine page of course its the place for it.

Then finally I did get a message back on here from him. But 8 months and no parts and I had plans to sell my car because I was moving, so the parts were useless to me.

To be honest I have better feelings now because I got my money back. But there was a time that I feel very similar to Kyle when the words "Serial" and "Nine" were mentioned together.

I was subbed to their facebook page and they kept posting photos of all these new wheels they were getting from work and all this shit they were doing and it was just making me more and more angry. So I had to unsub to prevent me from going to Vancouver in a rage.
 

this thread is evidence that some people at jzxp still do it right.

 

1. if you dont have progress, dont post about your car.

2. if you're not posting about your car, shit all over everyone else.

 

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#11 bigtoepfer

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Posted 16 September 2012 - 02:04 AM

BUT its only been 3 months for OP. Don't get your pantys in a not.
 

this thread is evidence that some people at jzxp still do it right.

 

1. if you dont have progress, dont post about your car.

2. if you're not posting about your car, shit all over everyone else.

 

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#12 bwcress

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Posted 16 September 2012 - 11:46 AM

jacob you should go suck a dick... when i call xm rich the owner answers the phone himself and resolves my fucking problems... you can shit talk them all you want i have yet to see the parts you made that will out perform what they put out and until then SHUT THE FUCK UP im tired if hearing you rip on the only company that consistantly provides parts for our cars every chance you get because youre a butt hurt faggot... and as far as serial nine ive never dealt with them for this reason although i really want one of their kits... they make cool shit but with any buisness it is all about the customer service if you dont have good customer service i dont care how awesome jdm tyte your parts are im not even gonna waste my time

#13 Mo

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Posted 16 September 2012 - 01:23 PM

Daft Innovations is a one man show and he's bad ass. He's doing a LSx swap into a X83, 1UZ swap into an S-14, an SR20 swap into a BMW 2000, a KA swap into a Datsun 610, 1.5?UZ into a MA70 and makes headers and LSx swap kits all in his shop and doing it in a consistant timely manner. G doesn't make shit. All his shit is outsourced, so what exactly is his excuse? Xcessive isn't necessarily some 5000 people employed shop that spews out tons of shit. Rich and his dad are brilliant and have experience with running businesses and they do it in a very organized way. You can't hate somebody who's very successful because they invest time and money into actually satisfying the customer. They actually put an effort into communicating with the customer to make the buying experience a great one.

G doesn't. End of argument.

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#14 Guest_gameface_*

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Posted 16 September 2012 - 02:56 PM

wow, I was considering serialnine as my route for suspension but I really doubt it now its a lot of money to pay and not get for 6+ months, I would be pissed after a couple weeks and no tracking number let alone a month or more.

#15 Jacob

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Posted 16 September 2012 - 04:08 PM

Honestly, Serialnine should take down the Cart until he can deliver.

file a fucking claim then
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#16 Kyle

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Posted 16 September 2012 - 04:34 PM

is what it is jacob.

http://jzxproject.co...topic=7484&st=0

pretty much 7 months of the exact opposite
Maybe it's a cultural thing? I mean, we saw the British coming. India, they did not.

#17 Kasanova08

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Posted 16 September 2012 - 08:48 PM

Shits worth the wait, G's an awesome dude and he makes sick top quality parts. Just chill out and harass him some more. Lol
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#18 Jacob

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Posted 17 September 2012 - 03:06 AM

^agree on everything except chilling out and harassing. He should take down his shopping cart on the site until he can deliver at normal speeds. The shopping cart is doing more harm than good for him anyway. It's not cool to camp on someone else's cash for so long.

Kyle, you are right. Apologies. I think I'm living in the past with Serialnine, when shit was awesome.
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#19 bigtoepfer

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Posted 17 September 2012 - 07:51 AM

^^ Pretty much this
 

this thread is evidence that some people at jzxp still do it right.

 

1. if you dont have progress, dont post about your car.

2. if you're not posting about your car, shit all over everyone else.

 

2ldvp5t.jpg


#20 axis888x

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Posted 17 September 2012 - 09:46 AM

jeez i sense some deep seated resentment. day or so after i made the thread he got back with me. should be shipped soon (hopefully). i will probably be going with another company for the suspension on my x72 though, for a while i though that they weren't even planning on shipping them at all.




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